Return and Refund Policy

Thank you for shopping with VS Denims. We value your trust and are committed to providing high-quality products and a smooth shopping experience. Please read our Return and Refund Policy carefully before making a purchase.

1. Eligibility for Returns

We accept returns under the following conditions:

The product must be Girls’ Jeans or Women’s Jeans purchased directly from our website: https://vsdenim.com/

Items must be unused, unwashed, and in their original condition with tags and packaging intact.

Return requests must be initiated within 7 days of delivery.

Proof of purchase (order number, invoice, etc.) is required.

2. Non-Returnable Items

We do not accept returns for:

Products that show signs of wear, washing, or alteration

Items purchased during clearance or final sale offers

Products damaged due to misuse

3. Return Process

To initiate a return:

Provide your order number, product details, and reason for return.

Our support team will review your request and provide return instructions.

Customers must ship the product back using a reliable courier service.
Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

4. Refunds

Refunds are processed only after the returned product passes our quality inspection.

Refunds will be issued to the original method of payment within 7–10 business days after approval.

In case of COD orders, refunds will be issued via bank transfer or UPI as provided by the customer.

5. Exchanges

We offer exchanges for:

Wrong size received

Defective or damaged items

Incorrect product delivered

Exchanges are subject to product availability. If an exchange is not possible, a refund will be issued.

6. Order Cancellation

Orders can be cancelled before they are shipped.

Once shipped, cancellations will be treated as returns.

7. Damaged or Incorrect Products

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery with photos or videos as proof. We will arrange a replacement at no additional cost.